Terms of service
Terms of Service
Last updated: September 24, 2026
Welcome to Cholibrain!
By accessing our website and purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our site or placing an order.
1. Overview
This website is operated by Cholibrain. Throughout the site, the terms "we," "us," and "our" refer to Cholibrain.
By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service.
2. Eligibility
By using our website, you confirm that:
- You are at least the age of majority in your country or state of residence
- You have the legal capacity to enter into a binding agreement
- All information you provide is accurate and up to date
3. Products & Information
Cholibrain provides dietary supplements.
Please note:
- Our products are not intended to diagnose, treat, cure, or prevent any disease
- Statements on this website have not been evaluated by the U.S. Food and Drug Administration
- Results may vary depending on each person's health, age, diet, and lifestyle
- Any product or educational information provided, including on our website, in emails, and in any free guides or digital materials, is for general informational purposes only and is not medical advice
Always consult your doctor or qualified healthcare provider before starting any new supplement, especially if you are pregnant, planning to become pregnant, nursing, taking medication, or have a medical condition. Stop use and contact your healthcare provider if you experience an adverse reaction. Keep out of reach of children.
4. Orders & Acceptance
Once you place an order:
- You will receive an order confirmation email
- We reserve the right to accept or decline any order at our discretion
- We may limit or cancel quantities purchased per person, household, or order
If an order is changed or cancelled, we will notify you using the contact information provided at checkout.
5. Pricing & Payment
- All prices are listed in the applicable currency at checkout
- We reserve the right to update prices at any time without notice
- Payment must be completed before order processing begins
6. Shipping & Delivery
Shipping times are estimates and may vary depending on location and external factors.
Please refer to our Shipping & Delivery Policy for full details.
We are not responsible for delays caused by couriers, customs, weather conditions, or other external factors once the order has been shipped.
7. Refunds & Returns
Refunds and returns are subject to our Refund and Return Policy, including:
- Return eligibility and timelines
- Conditions for damaged, defective, or incorrect items
- Return requirements
By placing an order, you agree to these conditions.
8. Subscription Services (if applicable)
If you subscribe to recurring deliveries:
- You authorize recurring charges based on your selected plan
- Subscriptions continue until cancelled by you
- Cancellation must be completed before the next billing cycle
Please refer to our Subscription Policy for full details.
9. Digital Products & Free Gifts
Some orders may include a free digital gift, such as an eBook or PDF guide. Digital products are provided for your personal, non-commercial use only, are delivered electronically, and are non-returnable and non-refundable. You may not copy, share, resell, or distribute them without our written permission. Digital materials are for educational purposes only and do not replace professional medical advice.
10. User Responsibilities
You agree not to:
- Use our website for any unlawful purpose
- Attempt to interfere with site security or functionality
- Provide false or misleading information
- Resell or misuse our products without authorization
11. Intellectual Property
All content on this website, including:
- Logos
- Text
- Images
- Branding
- Product designs
- Digital guides and educational materials
are the property of Cholibrain and may not be copied, reproduced, or used without permission.
12. Limitation of Liability
Cholibrain is not liable for:
- Any indirect or incidental damages
- Losses resulting from misuse of products
- Delays, interruptions, or service failures caused by third parties
- Reactions due to improper or unintended use of products, or use contrary to the directions on the label or the advice of your healthcare provider
Use of our products is at your own discretion and responsibility. Nothing in these Terms limits any rights you may have under applicable law that cannot be excluded.
13. Shipping Risk & External Factors
Once orders are shipped, risk is transferred to the carrier.
We are not responsible for:
- Lost packages
- Stolen packages after delivery
- Courier delays or customs holds
However, you may contact us at contact@cholibrain.com, and we will assist you where possible. Final claim decisions are subject to the courier's policies.
14. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. It is your responsibility to review this page periodically.
Continued use of our website means you accept any updates.
15. SMS Terms & Conditions
By providing your mobile number, you agree to receive recurring automated marketing and order-related text messages from Cholibrain. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Questions: contact@cholibrain.com
16. Contact Information
If you have any questions about these Terms, please contact us:
Email: contact@cholibrain.com
We aim to respond within 24-48 business hours.